Cancellation and Refund Policy
Cancellation & Refund Policy
At Stylevera, operated by KSHIRA FIN PRIVATE LIMITED, we strive to provide a smooth shopping experience. Please read our cancellation and refund policy carefully.
Order Cancellation
- Orders can be cancelled within 24 hours of placing the order or before they are shipped, whichever is earlier
- Once the order has been shipped, it cannot be cancelled
- To cancel an order, please contact our support team with your order details
Return Eligibility
We accept returns under the following conditions:
- The product must be unused, unworn, and in original packaging
- Return request must be raised within 3–5 days of delivery
- The product should have all original tags intact
- Items purchased during sale/clearance may not be eligible for return (if applicable)
Non-Returnable Items
The following items are not eligible for return:
- Innerwear or hygiene-sensitive products
- Products damaged due to misuse
- Items without original packaging or tags
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection
- If approved, your refund will be processed within 5–7 business days
Refund Method
- Prepaid Orders: Refund will be credited to the original payment method
- Cash on Delivery (COD): Refund will be processed via bank transfer or store credit (as applicable)
Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account again
- Contact your bank or payment provider (processing times may vary)
- If the issue persists, contact us for assistance
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect product:
- Please contact us within 48 hours of delivery
- Share clear images of the product for quick resolution
- We will arrange a replacement or refund at no additional cost
Shipping Charges
- Shipping charges (if any) are non-refundable
- Return shipping costs may be borne by the customer unless the product is defective or incorrect
Contact Us
For cancellation, return, or refund-related queries, please contact:
Company Name: KSHIRA FIN PRIVATE LIMITED
Email: kashirafin@gmail.com
Phone: +91 9211036698
