Cancellation and Refund Policy

Cancellation and Refund Policy

Cancellation & Refund Policy

At Stylevera, operated by KSHIRA FIN PRIVATE LIMITED, we strive to provide a smooth shopping experience. Please read our cancellation and refund policy carefully.

Order Cancellation

  • Orders can be cancelled within 24 hours of placing the order or before they are shipped, whichever is earlier
  • Once the order has been shipped, it cannot be cancelled
  • To cancel an order, please contact our support team with your order details

Return Eligibility

We accept returns under the following conditions:

  • The product must be unused, unworn, and in original packaging
  • Return request must be raised within 3–5 days of delivery
  • The product should have all original tags intact
  • Items purchased during sale/clearance may not be eligible for return (if applicable)

Non-Returnable Items

The following items are not eligible for return:

  • Innerwear or hygiene-sensitive products
  • Products damaged due to misuse
  • Items without original packaging or tags

Refund Process

  • Once your return is received and inspected, we will notify you of the approval or rejection
  • If approved, your refund will be processed within 5–7 business days

Refund Method

  • Prepaid Orders: Refund will be credited to the original payment method
  • Cash on Delivery (COD): Refund will be processed via bank transfer or store credit (as applicable)

Late or Missing Refunds

If you haven’t received your refund:

  • Check your bank account again
  • Contact your bank or payment provider (processing times may vary)
  • If the issue persists, contact us for assistance

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product:

  • Please contact us within 48 hours of delivery
  • Share clear images of the product for quick resolution
  • We will arrange a replacement or refund at no additional cost

Shipping Charges

  • Shipping charges (if any) are non-refundable
  • Return shipping costs may be borne by the customer unless the product is defective or incorrect

Contact Us

For cancellation, return, or refund-related queries, please contact:

Company Name: KSHIRA FIN PRIVATE LIMITED
Email: kashirafin@gmail.com
Phone: +91 9211036698